Same Sky's Commitment to Quality
Same Sky provides high quality products and services by meeting applicable requirements and continually improving processes with the goal of exceeding customer expectations.
ISO 9001
Same Sky has been certified to the ISO 9001:2015 Quality Management Systems standard. ISO 9001 is accepted worldwide as the international standard that defines the guidelines for a quality management system. For a copy of our quality manual please send a request to quality@sameskydevices.com.
Materials Compliance
Same Sky recognizes the importance of staying in compliance with the latest international environmental regulations. This area serves as a resource for obtaining information regarding the RoHS and REACH initiatives along with Same Sky's position on each measure.
Product Lifecycle
Same Sky's Lifecycle Milestones notifications are created to ensure that changes affecting form, fit, or function of products, and product obsolescence are communicated to the customers.
Limited Warranty
Same Sky products are warranted against defect in materials and workmanship under normal use and service. This warranty does not cover damage or wear resulting from abuse, accident, misuse, negligence, improper storage or handling, unauthorized adjustment or alteration, or repair by anyone other than Same Sky. In the event of a defect covered by this warranty, Same Sky, at its option, will provide repair, replacement, or credit for products that are defective within the warranty period. The warranty period varies by product type and can be found on the product data sheet. The warranty set forth herein is in lieu of, and exclusive of, all other warranties, express or implied. ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE SPECIFICALLY EXCLUDED. In no event will Same Sky be liable for any collateral or consequential damage. This warranty is extended to the original purchaser and customers of Same Sky's authorized distributors. Return of products that were purchased from an authorized distributor must be made through the distributor.